Genion eliminates heavy lifting — something traditional stretchers still depend on — using a patented powered track-and-wheel system that improves safety, reduces injuries, and works on any terrain that standard stretchers can’t handle.
If your GENIE stretcher needs repair, just contact our support team at support@genion.care. Our technicians will diagnose the issue, arrange parts, and provide fast on-site or depot service anywhere in Canada.
If you’d like to purchase a GENIE stretcher, visit our website’s ‘Order’ page or contact our sales team at sales@genion.care and we’ll guide you through configuration, pricing, and shipping options.
GENIE stretcher batteries typically last 24–36 months depending on usage. We recommend replacing them every 2 years to ensure optimal lift performance. If you notice reduced run time or slower lifting, contact our support team for a battery health check or replacement.
The GENIE is currently undergoing full certification processes, including ISO quality management, CSA standards compliance, and Medical Device Establishment Licence (MDEL) requirements in Canada. These certifications ensure the GENIE meets rigorous safety, performance, and manufacturing standards. As these approvals are finalized, Genion will be able to formally supply certified devices to paramedic services, fire departments, hospitals, and emergency-response organizations across Canada.
The GENIE is engineered for all-terrain performance.
Its track-and-wheel mobility system is designed to operate safely and smoothly on:
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Stairs (up or down)
Ice and snow
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Grass and uneven ground
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Mud and soft terrain
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Sand and gravel
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Hills, slopes, and inclines
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Indoor surfaces like tile, laminate, and carpet
The combination of powered assist, track traction, and large-diameter wheels ensures you can move patients confidently—even in difficult or unpredictable environments. Whether it's urban, rural, remote, or industrial rescue, GENIE is built to go where traditional stretchers can’t.
